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Payments & Refund

Payments

How do I pay for a withwishes purchase?

withwishes offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that withwishes’ trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use payment gateway like Paytm and PayUmoney. For INTERNATIONAL payments kindly contact us.

Are there any hidden charges when I make a purchase on withwishes?

There is NO hidden charges when you make a purchase on withwishes.com. However, our prices are exclusive of GST (Goods and Service tax). As per the Government of India, withwishes.com is fully GST compliant. Relevant GST % will be added to your product total at checkout. Note that GST is only applicable for orders within India.

Can I use my withwishes credit points for payment?

Yes, you can use upto 25% of your credit points. Credit Points are non transferable.

Refund & Cancellation

How do I cancel an order on withwishes.com?
If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. Simply email us at support@withwishes.com with your order number mentioned in the subject line. In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via email.
Note : There is NO cancellelation on products like wed-site, poster, video-invite etc which falls under category 'Invitations'.

Return Policy
Products are eligible for return if they are received in a damaged or defective condition. The same needs to be conveyed to our team within 24 hours of receiving the package. We ensure that a brand new replacement is shipped to you at no additional cost. Please make sure that the original product tag and packing is intact when reverse pick up is made.

If you think, you have received the product in a bad condition or if the packaging is tampered or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person.

In rare cases where the quality of the product is an issue, we would require you to ship the product back to us in a safe condition and our team would issue store credits for the same value of the product. Please note that this case is only applicable in case the product is unused.

Certain products (socks, hoodie, etc.) where personal hygiene is a part of the product use case are not applicable for return.

Our team takes the utmost care with respect to the quality of each product and tries to ensure that the item reaches you safely. However, we understand that sometimes fragile items are damaged during transit. In such cases, reach out to us within 24 hours from the date of delivery.

Payment Partners

  • Paytm
  • PayuMoney

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+91-9582194123
+91-9810246926
+91-8285384508